Front Desk Representative

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  • Full Time
  • Anywhere

Front Desk Representative

We are looking for a pleasant Saudi National (Men /Woman) Front Desk Representative to undertake all receptionist and clerical duties at the desk, assist with checking guests in and out of our establishment.

The front desk representative will handle all receptionist and administrative duties at the desk of our main entrance. You will be the face of the company and ensure a positive first impression for all customers and visitors. You will ensure that the front desk is kept in order and manage and filter all communication flowing through external vendors and customers to internal employees either by phone, email or verbally.

Responsibilities:

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.
• Direct visitors to the appropriate person and office departments.
• Answering screening and forwarding incoming phone calls.
• Answer questions and address complaints
• Receiving and sorting daily mail.
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings.
• Provide basic and accurate information in-person and via phone/email.
• Perform clerical receptionist duties such as filing, photocopying, and faxing.
• Monitor office supplies.
• Keep updated records and files, prepare database, and maintain visitor logbook.

Skills required:

• Professional attitude and appearance
• Customer service attitude
• Ability to be resourceful and proactive when issues arise
• Proficient in Arabic and English (oral and written)
• Solid written and verbal communication skills
• Knowledge of office management and basic bookkeeping
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Excellent knowledge of MS Office (especially Excel and Word)
• Multitasking and time-management skills, with the ability to prioritize tasks